missing 'maps and live traffic' subcription on nissan store

All Nissan Ariya related discussions
Post Reply
scarey
Posts: 40
Joined: Sun Apr 07, 2024 11:37 am

Post by scarey »

weird one this...
on the store/shop section on my nissan app i dont have 'maps and live traffic' subscription showing..
dr
all i have is the intelligent route planner subscription [£2.99] and driving history/analysis in the navigation section.
i've talked to nissan customer services and havnt had much joy ..

i have the latest updated app.
any one else experiencing this missing subscription?

Cosmyc
Posts: 368
Joined: Fri Jul 08, 2022 6:08 am

Post by Cosmyc »

Screenshot_20240413_235544_NissanConnect.jpg

I have it no problem, weird problem the one you have though.
scarey
Posts: 40
Joined: Sun Apr 07, 2024 11:37 am

Post by scarey »

thanks for that picture.

yes this is what nissan support say that i should have 3 items under the nav section but i have maps and live traffic missing..

i would if this is a UK problem..
scarey
Posts: 40
Joined: Sun Apr 07, 2024 11:37 am

Post by scarey »

update.

after numerous emails to nissan customer services i now have maps and live traffic.....i dont know how they done it but the option has appeared on my 'store/shop'

happy days..
rpermin
Posts: 1
Joined: Sat Oct 26, 2024 10:07 am

Post by rpermin »

The same happened to me after trying to resubscribe after the first year free period. It is currently in the hands of the tech team I hope. I have the Connect app on both an Apple and an Android device and the option to subscribe appears on neither
GraceCourt
Posts: 15
Joined: Mon Sep 30, 2024 11:57 am

Post by GraceCourt »

If you have or are interested in the "Intelligent Octopus Go" tariff from Octopus Energy, be advised that it needs a "Location Services" subscription on NissanConnect... except none of the subscriptions listed make any explicit mention of "Location Services".
Ariya Ariya 178kW Evolve 87kWh (Oct 2023) - Burgundy & Pearl Black
Post Reply